People are tired of being sold to when they are in pain, when they are looking for answers. Solve for them and they'll happily buy from you!
LEGO is a brand known throughout the world. It’s been a staple of childhoods for decades—one of the most popular toys for boys and girls. LEGO inspires creativity and innovation. But in the late 1990s, LEGO was facing the probability of bankruptcy...
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To deliver great support content, you simply can't lose touch with the problems your customers are experiencing.
What is the best way to ease someone's pain and suffering? In this beautifully animated RSA Short, Dr Brené Brown reminds us that we can only create a genuine empathic connection if we are brave enough to really get in touch with our own fragilities.
Voice: Dr Brené Brown
Turning your focus to nature and wildlife can help allay stress and anxiety. But always make others feel at ease, too.