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How to use conflict to build stronger IT teams

To many, conflict is inherently negative. It’s something unpleasant that has to be dealt with or avoided altogether. This perspective fails to recognize the contribution healthy conflict brings to the organization: it is the best way to build stronger teams. In fact, without conflict, people are less likely to speak their mind, team members may operate under a culture of fear, and trust is often nowhere to be found.
Article - less than 15 minutes